Privacy Policy

Shining Hand Corp. ("we," "our," or "the Company") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website and use our services. By accessing our website or using our services, you consent to the collection and use of your personal information as described in this policy.

This Privacy Policy applies to all users of our website, clients, and individuals who interact with Shining Hand Corp. in relation to our renovation services.

Information We Collect

We collect personal information in various ways, including when you visit our website, contact us, or use our services. The types of personal information we may collect include:

• Personal Identifiers: Name, address, phone number, email address.

• Project Information: Details about the renovation project, including location, scope of work, budget, and specific requirements.

• Payment Information: Billing address, credit card details (processed securely by third-party payment processors).

• Technical Information: IP address, browser type, device information, and usage data when visiting our website.

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

• To provide renovation services, including project planning, execution, and completion.

• To communicate with you regarding project updates, quotes, estimates, and invoices.

• To respond to inquiries, feedback, or customer service requests.

• To process payments and manage accounts.

• To send promotional material or updates, provided you have consented to receiving such communications.

• To improve our website, services, and customer experience.

• To comply with legal and regulatory obligations, including tax and accounting requirements.

Disclosure of Your Information
Shining Hand Corp. will not sell, trade, or rent your personal information to third parties. However, we may disclose your personal information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, contractors, or suppliers) who assist us in delivering our services. These service providers are contractually obligated to protect your personal information and use it only for the purposes we specify.

• Legal Compliance: We may disclose your personal information when required by law or to comply with legal processes, such as subpoenas or court orders.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you if your personal information is transferred to a third party as part of such a transaction.

Data Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security measures, including encryption, firewalls, and secure servers. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your personal information is no longer needed, we will securely delete or anonymize it.
Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your user experience. Cookies are small data files stored on your device that help us analyze web traffic and improve site functionality. You can modify your browser settings to reject cookies, but this may affect the functionality of certain parts of the website.
Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
Your Rights
As a Canadian resident, you have the right to:

• Access: Request access to the personal information we hold about you.

• Correction: Request corrections to any inaccurate or incomplete personal information.

• Withdrawal of Consent: You may withdraw your consent for us to process your personal information at any time, subject to legal or contractual restrictions.

• Deletion: Request the deletion of your personal information, subject to certain limitations and legal obligations.

To exercise your rights, please contact us using the information provided below.
Consent
By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If we make any material changes to this Privacy Policy, we will post the revised policy on our website and update the "Effective Date" at the top of the page.
Children’s Privacy
Shining Hand Corp. does not knowingly collect or solicit personal information from individuals under the age of 18. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete such information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.